Policies
The documents that govern VirtualX and how we handle data.
In force. Every VirtualX account accepts the Terms and Conditions, and with them each policy listed here, before any content opens. Governance sets out the principles behind them. Each document shows its version and when it was last updated.
Documents
Terms and Conditions
The agreement between you and Dragon Alexa (Pty) Ltd for your use of VirtualX, accepted before any content opens.
Version 2.3 · Last updated 7 November 2026Privacy Policy
What personal information we collect, how we use and share it, how long we keep it, and your rights and choices. Includes cookies.
Version 2.3 · Last updated 7 November 2026Acceptable Use Policy
What VirtualX may and may not be used for.
Version 2.0 · Last updated 6 November 2026Child Safety and Safeguarding
How we protect learners, most of whom are minors.
Version 2.0 · Last updated 6 November 2026AI Transparency Policy
Where AI is used in VirtualX, what it does, and what it does not do.
Version 2.0 · Last updated 6 November 2026Governance
How Dragon Alexa (Pty) Ltd governs personal information, AI, payments and learner safety: the principles behind every policy.
Version 1.0 · Last updated 7 November 2026
Buying access
When you buy access, the Payment and Refund Policy also applies. Schools and partner organisations agree the Partner Terms.